Effective date: May 2026. Last updated: May 2026.

Gaia USA ("Gaia USA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, request a quote, place an order, or interact with our services. This Policy is designed to comply with the Texas Data Privacy and Security Act (TDPSA), the Federal Trade Commission Act, the CAN-SPAM Act, the Children's Online Privacy Protection Act (COPPA), and other applicable U.S. federal and state laws.

1. Information We Collect

We collect personal information in the following categories:

• Identifiers — name, email address, mailing/billing/shipping address, phone number, company name.
• Commercial information — products quoted or ordered, transaction history, payment method (tokenized; we do not store full card numbers).
• Internet/device activity — IP address, browser type and version, pages visited, referring URL, device identifiers, cookies and similar technologies.
• Communication content — messages you submit via our Request a Quote form, contact form, or email correspondence.
• Project information — project location, scope, quantity, delivery requirements provided voluntarily.

We do not knowingly collect "sensitive personal data" as defined by the TDPSA (such as race, religion, precise geolocation, biometric data, or health data). We do not knowingly collect information from children under 13; if you believe a child has provided us with personal information, please contact us so we can delete it.

2. How We Collect Information

• Directly from you when you submit a form, place an order, contact our team, or subscribe to our newsletter.
• Automatically through cookies, web beacons, and analytics technologies (e.g., Google Analytics) when you use our website.
• From service providers, payment processors, shipping carriers, credit-check providers, and other third parties involved in fulfilling your order.

3. How We Use Your Information

We use personal information for the following purposes ("processing purposes" under the TDPSA):

• Responding to Request a Quote submissions and preparing pricing, lead times, and proposals.
• Processing orders, arranging shipping and delivery, invoicing, and accepting payment.
• Customer service, warranty claims, returns, and dispute resolution.
• Sending transactional communications about quotes, orders, deliveries, and account status.
• Sending marketing communications, only with your consent or as permitted by the CAN-SPAM Act — you may unsubscribe at any time.
• Site analytics, performance monitoring, and product improvement.
• Fraud prevention, security, and protection of our rights and property.
• Compliance with applicable laws, regulations, audits, court orders, and government requests.

We do not sell your personal information for monetary consideration, and we do not engage in profiling for legally significant decisions.

4. Sharing & Disclosure

We share personal information only with:

• Service providers bound by contract to use information solely on our behalf — including hosting providers, email/SMTP services, payment processors, shipping carriers, and analytics vendors.
• Manufacturers and direct-ship vendors when needed to fulfill drop-ship orders.
• Legal and regulatory recipients when required by subpoena, court order, or applicable law, or to protect rights, property, or safety.
• Successor entities in the event of a merger, acquisition, or asset transfer, in which case the successor will be bound by this Policy.

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember session state, maintain quote forms, analyze traffic, and improve user experience. You can manage or disable cookies through your browser settings; note that some site functionality may not work properly with cookies disabled. We honor browser "Do Not Track" signals where technically feasible.

6. Your Privacy Rights (Texas Residents)

Under the Texas Data Privacy and Security Act, Texas residents have the right to:

• Confirm whether we are processing your personal data and access that data.
• Correct inaccuracies in your personal data.
• Request deletion of your personal data, subject to limited exceptions.
• Obtain a portable copy of personal data you provided to us.
• Opt out of targeted advertising, sale of personal data, or profiling for decisions producing legal effects.

To exercise these rights, email ozgur@ceoyazilim.com with the subject line "Privacy Rights Request." We will respond within 45 days as required by the TDPSA. If we deny a request, you may appeal the decision; instructions will be provided in the denial response.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption in transit, restricted access controls, vendor due diligence, and periodic security reviews. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with our legal obligations (including tax, contract, and warranty record-keeping under Texas and federal law), and to resolve disputes. When information is no longer needed, we delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites; please review their privacy policies separately.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in violation of COPPA.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our services after the effective date constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Gaia USA
Houston, Texas, USA
Email: ozgur@ceoyazilim.com

Disclaimer: This Privacy Policy is provided for informational purposes. It is recommended that Gaia USA's privacy practices and this Policy be reviewed periodically with qualified legal counsel.